Tuesday, February 06, 2007

Canine Ambassadors of the Fairmonts

If you are staying at the Fairmont Copley Plaza in Boston http://www.fairmont.com/copleyplaza/ do not be surprised if on checking in you are quickly accosted by a black beauty. Her bold glance, wiggly hips and shameless nuzzling can catch you off guard, but one look at her limpid eyes and you’ve just forever lost your heart to … Catie! Stand in line if you want to spend some time with her – she’s booked up to three months in advance!

Catie is the resident dog at the Copley http://www.fairmont.com/cop/catiecopley/. Arguably, Catie is the most popular dog in Boston - she’s certainly the most famous! Catie belongs to a unique and somewhat elite group: the Canine Ambassadors of the Fairmont Hotels. Her job is to spread goodwill and that she does most admirably with a friendly wag of the tail and an adoring welcome to one and all.

Jim Carey, the hotel’s director of concierge admits that he wasn’t all that keen on the idea of having a dog as part of guest services. But precedence had already been set. Two of the Copley’s sister hotels in Vancouver, the Fairmont Hotel Vancouverhttp://www.fairmont.com/hotelvancouver/and the Fairmont Vancouver Waterfronthttp://www.fairmont.com/waterfront/ already had resident pooches and the program was very successful – why, even Queen Elizabeth II on her visit to Vancouver had taken the doggie for a spin around the block! Now, Jim laughs, he might just as easily change his title to Catie’s Manager! In addition to booking her “walks” with guests, Catie’s schedule is kept full with community services. She’s made guest appearances at various fund raising functions, visited classrooms, and now it seems may even be going on sales calls. Is there a movie career in the offing? Perhaps. Jim is in the final stages of a book based on Catie’s escapades and he truly believes that there is a good story line there for an entertaining TV series – Catie Undercover!

Back in Vancouver where the program originated, labs holding court in the lobby are Mavis and Beau at the Fairmont Hotel Vancouver and Morgan at the Fairmont Waterfront. As with the Copley, the dogs of Vancouver live with their concierge. Beau is the newest addition. It seems guests were disappointed to find that they could not book a walk with Mavis on the weekends. In true Fairmont hospitality fashion Beau was quickly added and put on a different schedule than that of Mavis. At just 3 months this delightful yellow lab is still in training. His concierge, Debbie Harris says that he is very easy going – naps a lot, and plays a lot! Now isn’t that just like a boy!

The Fairmont canine ambassadors all come from the Dog Guide Services. You might say that midway through their training they had a career change. Catie developed cataracts, Mavis was too friendly, Beau was too laid back and my personal suspicion about Morgan is that he had a secret desire to be the Top Dog of the walk on Vancouver’s Waterfront!

Guests booking walks with one of these dogs are given a doggie pack including a map and some treats. Book in advance – especially as warmer weather and tourist season are just around the corner. The Fairmont chain of hotels http://www.fairmont.com/ are super pet friendly. Your own dog can check in with you. If your stay is in Vancouver or Boston, chances are your furry companion will receive a welcome package from the Canine Ambassadors of the Fairmonts! Either – or … enjoy your stay!

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